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Home >> Customers >> Success Stories

Success Stories

Thousands of businesses and government organizations all over the world have come to learn the bottom-line value that ISYS search products deliver. The following success stories illustrate precisely how ISYS has been deployed in the real world and the benefits organizations have secured through their use of the ISYS range of software.


Education

Canon Australia and Box Hill Secondary College - ISYS:web
The Consulting and Solutions Division of Canon Australia provides sales advice and consulting services to clients for the company's range of Document Management Systems, workflow solutions, forms processing, imaging systems and multimedia products. Alex Goulas, a Professional Services Consultant with the division, was working with Box Hill Senior Secondary College in Melbourne to provide them with a Document Management solution, and he advised them to consider ISYS:web, ISYS:spider and ISYS:rich-html. More...

The Center for New York City Law - ISYS:web
The Center for New York City Law uses ISYS:web to power search capabilities for the 'New York City Administrative Decisions' section of its website. Visitors to this area of the site can choose to search information from a variety of agencies, including the Department of Consumer Affairs and the Board of Standards and Appeals. Users can perform keyword searches or Plain English queries, using advanced features to refine their searches. More...

Macquarie University Ancient History - ISYS:desktop
At Macquarie University in Sydney, Dr Chris Forbes specializes in New Testament history, using ISYS to search information that is 2,000 years old. He has amassed a huge collection of administrative, teaching and research materials, and with ISYS on his desktop, he can find anything from a transcript of an ancient papyrus to student details from last year in seconds. More...

National Library of Wales - ISYS:web
National Library of Wales uses ISYS to make thousands of printed works, manuscripts and archives, pictures and photographs, maps, sound recordings and moving images available to anyone around the world. All they need is an interest in Welsh culture and an Internet connection. The Library has enabled users anywhere to visit its website and search through an astonishing range of records and archived material, dating back as far as the 12th century. More...

Greenpeace International - ISYS:desktop
Pat Costner, a Senior Scientist with Greenpeace International's Science Unit, knows only too well that keeping abreast of the latest environmental and chemical research from around the globe is a full-time job. With an arsenal of hundreds of scientific papers, reports and journals at her disposal, Costner has developed a reputation amongst her peers as an invaluable source of information, and for using ISYS to manage that information. More...

Diane Armstrong's Mosaic - ISYS:desktop
Mosaic, an Australian best-seller, is the true story of Diane Armstrong's own family which spans one hundred years, four continents and five generations. Compiling the story involved copious research, taking Diane to visit relatives scattered across the world. ISYS was crucial for Diane in finding her way through the many facts and stories she collected. More...

Paul Mackett - ISYS:desktop
Awarded the Order of Australia Medal in 1996 for his Genealogical research into Aboriginal family history, Mr. Paul Mackett has been an ISYS user for the last six years. Scouring decades worth of unstructured, often handwritten and sometimes badly damaged information, he compiles notes containing any references he finds, however tenuous, to Aboriginal people. He uses that information to bring families together. More...


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Engineering and Mining

Jacobs Engineering Group - ISYS:web
Jacobs Engineering Group Inc. is one of the world's largest and most diverse providers of professional technical services. Jacobs implemented ISYS search software across its intranet to help streamline its business development activities by eliminating the need for phone or e-mail contact in order to share documents between offices. More…

Citect Corporation - ISYS:web
Citect Corporation, an Australian owned developer of industrial automation process control software, has recently implemented an intranet that allows customer support team members to access a centralized technical knowledge base from all their offices around the world. Citect have been ISYS users for years and it was therefore a natural progression for them to choose ISYS:web search technology for their intranet site. More...

Merlin Diamonds - ISYS:desktop
The Merlin Diamond Mine in Australia's Northern Territory takes security very seriously. Merlin security recently purchased ISYS to assist them in the analysis of employee behavior. Jeff Corkill, Manager for Merlin Security Intelligence, is a former member of the Australian Defense Force and it was there that he first used ISYS. When he started with Merlin, he immediately thought of ISYS to assist with mine security. More...


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Financial Services

Goldman Sachs - ISYS:desktop
Goldman Sachs is a leading global investment banking, securities and investment management firm providing a range of services to a diversified client base that includes corporations, financial institutions, governments and high net worth individuals worldwide. More...

JB Were - ISYS:web and ISYS:sdk
Using the ISYS Search Software Developers' Kit and the Cold Fusion authoring environment, Australian stockbroking giant JB Were has devised a client-registered website providing a user-friendly, highly intuitive service that maximizes the knowledge transfer to site visitors. More...

Australian Stock Exchange - ISYS:desktop
The Surveillance Department of the Australian Stock Exchange uses ISYS:desktop to assist in the investigation of unexplained movements in stock prices and volumes. ISYS:desktop allows the Surveillance team to search through large volumes of data quickly and easily to facilitate the discovery of associations or links between seemingly unrelated information. More...


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Government - Federal and Central

australia.com - ISYS:sdk & ISYS:web.asp
Australia's tourism portal australia.com is a one-stop shop for tourists seeking information on Australian destinations. The site is packed with information on places to go and things to do, and includes a range of suggested itineraries to help visitors plan their trip to Australia. ISYS was chosen to provide the customized search tool on the website; it enables visitors to conduct general searches as well as searches within specific categories, such as 'accommodation' or 'things to do'. More...

United States Marine Corps - ISYS:web
A wealth of Marine Corps historical information is available to the public at the Gray Marine Corps Research Center's website. With ISYS:web, historians, researchers, students, planners, instructors, writers and even individuals who are simply interested in accumulating this type of knowledge for their next trivia game night can access over 200,000 historical documents on the site. More...

World Trade Organization - ISYS:sdk
The World Trade Organization has developed a Translation Assistance System (TAS), incorporating the powerful ISYS search engine. TAS caters for three languages - French, English and Spanish - and currently stores approximately 45,000 documents (400,000 pages) per language. The translation project required the use of the ISYS:sdk, and involved close consultation between the ISYS Search Software office in Sydney and the WTO developer in Geneva. More...

LawAccess NSW - ISYS:web
For those who have ever wondered how a Power of Attorney works, how to recover a debt, the penalties for drink driving or parental obligations for the financial support of children, the NSW Attorney General's Department's LawAccess site, powered by ISYS:web, can link you to information from across more than a hundred reliable legal web sites. More...

US Federal Bureau of Prisons - ISYS:web
The United States Federal Bureau of Prisons is responsible for the management of the federal prison system nation-wide, including over 90 different institutions. With approximately 30,000 staff to keep informed of policies and procedures, the Bureau has found a way to disseminate information in a timely fashion with ISYS:web while avoiding incurring millions of tax dollars in printing and distribution costs. More...


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Government Local

City of Muskego - ISYS:web
The City of Muskego in Winsconsin recently won a public service award for its ISYS:web website containing city records back to 1964. Municipal Codes, Charter Ordinances, Zoning Codes and meeting minutes since that date were scanned using optical character recognition and made searchable via a search engine on the City of Muskego website. More...

Medway Council - ISYS:web.asp
To manage the growing amount of varied information on their website, Kent's Medway Council implemented a new Content Management System, but they were not happy with the search function it provided. They needed a powerful and reliable search solution - so they chose ISYS. More...

London Borough of Waltham Forest - ISYS:web
The London Borough of Waltham Forest is situated in the north of London, with a population of approximately 221,000 people. The council recently implemented the ISYS:web search engine on their website to facilitate website visitors finding their way through over 2000 pages of Council and other information. More...

City of New Berlin - ISYS:desktop
Bill Bowers, City Clerk for City of New Berlin, was spending approximately 20% of his time simply searching and locating records. With nothing but a manual system in place, Bill often had to rely on his experience and memory of past events to locate references as a starting point to locate records. He discovered a much simpler and quicker way upon installing ISYS:desktop. More…

City of Miami - ISYS:desktop
Now 105 years old, Miami is a city rich in cultural and ethnic diversity with 368,600 residents. In order to meet the needs of such a substantial number of residents, the City of Miami found that instant access to information was crucial. The City Clerk's department for the City of Miami uses ISYS:desktop for searching and retrieving pertinent information. More…

City of Clearwater - ISYS:web
The City of Clearwater is utilizing ISYS:web to deliver up-to-the-minute information to its staff and citizens. Incorporating all legislation, codes and committee minutes, ISYS:web provides a central system to give council staff instant access to City-wide information. More…

Dandenong City Council - ISYS:web, ISYS:spider and ISYS:rich-html
David Zmood and his team at the City of Greater Dandenong Council, in Victoria, have big plans. Having used ISYS:desktop for several years to assist in navigating their way through Council minutes and agendas, they are now turning their attention to an entire knowledge management system, and in particular, an intranet based on ISYS:web, ISYS:web spider and ISYS:rich-html. More…

Blue Mountains City Council - ISYS:web
The Blue Mountains City Council has created a Council information portal, using ISYS:web for both their intranet and Internet site, and ISYS:spider to add quality external information to their online knowledge base. More…

Sutherland Shire Council - ISYS:web
Sutherland is a very busy council. Around 100 different issues go to council each week and the records of meetings and reports are substantial. The Council uses ISYS:web to publish ten years' worth of Council and subcommittee meetings, policies and decisions, NSW government acts, community directories, lists of voluntary community representatives, and various Council fees and charges via an intranet for an office staff of over 500. More…


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Media

BBC Technology - ISYS:desktop
BBC Technology designs, builds and operates technological solutions for broadcast media, digital media and interactive businesses. Kerry Cousins manages a team of technical staff within this division, who make sure that the essential day-to-day business tasks of the BBC happen without incident. He knows the importance of having powerful and effective software solutions in big business. That's why he chose ISYS:desktop to manage the BBC's software documentation. More...

APN Newspapers - ISYS:desktop
The Newspaper division of Australia's APN News & Media publishes more than 65 titles in northern New South Wales and south and central Queensland. They have more than 42,000 PDF files indexed, covering several years' worth of newspaper articles, and taking up almost 18 gigabytes of storage space on the file server. By accessing the information contained in these files via ISYS, journalists get much faster research results than if they were searching and loading native PDF files. More...


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Law Enforcement

California Attorney General - ISYS:web and ISYS:desktop
By implementing both the ISYS:desktop and ISYS:web products, the California Attorney General has provided its various parties with a primary search solution that has helped dramatically reduce time spent retrieving information contained across its databases. Across the board, Attorney General staff members cited ISYS Search Software's ease of use, speed of indexing, search results presentation and ability to handle PDF files. More...

Miami Dade Police Department - ISYS:desktop
The Homicide Bureau at the Miami Dade Police Department is responsible for conducting investigations into all human deaths, whether they are accidents, homicide, suicide, unintended deaths, unclassified, or police-involved shootings. The bureau uses several tools to make their investigation process accurate and time-efficient. Such tools include DNA, fingerprints and ISYS text retrieval software. More...

Ventura County Sheriff - ISYS:desktop
The mission of the Ventura County Sheriff's Department is to protect and serve the people of Ventura County. Steve Sullivan, Crime Analyst II for the East County Jurisdiction, utilizes ISYS in fulfilling this mission. Sullivan supervises a staff of computer "detectives" that use computers, databases, information systems, and ISYS to help solve crimes. More…

Miami Police Department - ISYS:web
The Intelligence Analyst Unit of the Miami Police Department conducts research and background information on narcotics, bombing, organized crime cases, and also offers support to other units such as homicide, and sexual battery. Criminal Intelligence Analyst Supervisor Scott Nugent believes in the philosophy of full text search over databases. The four analysts in the unit use ISYS:web to search through their pertinent information. More…

Winston Salem Police Department - ISYS:desktop
The Winston Salem Police Department in North Carolina use ISYS to find information from interviews, surveillance notes, telephone records and grand jury testimony, to help solve many cases, including long-term drug investigations. More...

Maricopa County - ISYS:desktop
The Law Enforcement Information Systems Center in Maricopa County, Arizona, has a diversity of information needs. ISYS helps them to manage documents for the county attorney, the sheriff and the medical examiner. More...

LA County Sheriffs Department - ISYS:desktop
The LA County Sheriffs Office implemented ISYS across the entire Crime Analysts' division, to provide a faster, more accurate method of cross-referencing data as well as facilitating the introduction of electronic search capabilities for crime files stretching back as far as ten years. Now the division can access information that was never available to them before. More...


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Legal

Gilshenan & Luton Lawyers - ISYS:web.asp
Gilshenan & Luton, a 30-lawyer practice in Brisbane, Australia, has improved their ability to deliver results to their clients with a tailored solution using ISYS:web.asp. More...

California Public Defenders Association - ISYS:web
The California Public Defender's Association (CPDA) is a membership organization of criminal trial attorneys in California. Its member website, CLARA Web, gives subscribers access to a database of motions, briefs, and other related documentation via ISYS:web, providing them with a research medium for quickly finding motions related to cases in which they are currently involved. More...

Maritime Law Book - ISYS:web
Maritime Law Book (MLB) is a Canadian company producing law reports, indexes and computer databases in electronic and other media in order to make legal research as easy as possible for lawyers, law firms and legal libraries. Using ISYS:web, MLB's comprehensive store of legal information can be quickly found, retrieved, filtered, sorted and organized by subscribers via the company's website. More...

Perkins Coie LLP - ISYS:web
Perkins Coie litigators handle hundreds of cases across the United States in such diverse areas as antitrust and trade regulation, class actions, contract and commercial, e-commerce, environmental, intellectual property, labor, product liability and securities. Technology plays a central role in the firm's ability to serve its clients effectively, and to keep the firm's offices, attorneys, and clients linked, they maintain web-assisted service delivery methods with the help of ISYS. More...

Domnitz, Mawicke & Goisman - ISYS:desktop
Domnitz, Mawicke & Goisman, S.C. is a 20 lawyer firm with offices in Kenosha and Milwaukee, Wisconsin. Traditionally, law firms accumulate an exponential amount of information from trials, depositions and cases, and technology has come to the aid of lawyers in making this process a little easier. With the assistance of ISYS, Domnitz, Mawicke & Goisman has been able to revolutionize the way the firm operates, from the receptionist to the managing partner, saving an abundant amount of time and money. More…

Norton Rose - ISYS:web
London based international law firm Norton Rose has implemented a new system to distribute important legal information and share acquired knowledge across its entire network of international offices. The Compass Knowledge Management System, powered by ISYS:web, services over 700 legal staff in eleven offices from Paris to Moscow to Bangkok. More…

Voegeli and Ewald Lawyers - ISYS:desktop
Voegeli & Ewald Law Offices is a 4-lawyer general practice law firm in Monroe, Wisconsin. The firm represents a number of financial institutions and the City of Monroe, and uses ISYS to index, search and organize 20 years' worth of correspondence, documents, memoranda, email, spreadsheets and PDF forms. More...

Systematics - ISYS:web
System@Law Court is one of the System@Law suite of legal knowledge management products produced by Systematics. During court hearings, The System@Law Court environment manages the hearing record, including tracking the tendering process and transcript along with additional material such as cited cases, court rules and procedural documentation. ISYS:web is seamlessly integrated into Systems@Law Court, enabling users to search all manner of documents. More...


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Medical

Peter MacCallum Institute - ISYS:web
The Peter MacCallum Cancer Research Institute is recognized as one of the world's leading cancer research, treatment and educational facilities. Peter Mac, as it is known locally, has recently developed an Internet portal for cancer research and cancer related information, using ISYS:web for its own information and ISYS Spider to seamlessly fold in more information from a range of worldwide Internet sources. More…

Wakefield Orthopaedic Clinic - ISYS:desktop
Patients' case histories were once a closed book for the Wakefield Orthopaedic Clinic in South Australia, but several years ago an orthopaedic surgeon installed ISYS and everything changed. Using ISYS, the clinic has developed an effective way to perform comprehensive research and audits on the clinical records of thousands of patients, without changing their methods of recording information or coding results. More…

NSW Institute of Forensic Medicine - ISYS:desktop
Any post-mortem examination produces a large amount of data. The size, height, weight of the body, dimensions of organs and every physical detail is recorded, as well as information about a person's life and disease history, and the direct cause of death. The New South Wales Institute of Forensic Medicine uses ISYS to research their information stores and to provide an efficient service. More…


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Professional Services

Planpower - ISYS:desktop
Planpower, an Australian professional services organization specializing in Project Management Consultancy, implemented ISYS:desktop as part of their overall knowledge management strategy. The company has been able to easily integrate ISYS into existing methodologies to help manage intellectual capital and drive the creation, reuse and transfer of knowledge to acquire a return on investment and effort. More…


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Recruitment

Kehler Associates Recruitment - ISYS:desktop
Kehler Associates, a recruitment firm in business since 1981, specializes in recruitment for the intelligence market. Their resume database is filled with people with high clearances that have worked or contracted for agencies such as the CIA(Central Intelligence Agency), the NSA (National Security Agency) and the SCIC (Scientific Applications International Corporation). Kehler Associates uses ISYS to ensure that they supply the best candidates to these high-profile clients. More…

Phoenix Resources - ISYS:desktop
Recruitment firm Phoenix Resources in Knoxville, Tennessee, found that using ISYS to search their resume database gave them an edge over other recruiters. By enabling full-text searches for uncommon skills or specific requirements, Phoenix is able to put forward appropriate candidates from a field of thousands before many of their competitors. More...

Management Recruiters International - ISYS:web
Management Recruiters International, Inc. (MRI) uses the ISYS suite of search solutions to power search capabilities for its corporate and franchise offices, and its BrilliantPeople.com website. On the public website, the company uses ISYS:web to employers and job seekers a powerful tool for streamlining and optimizing the job placement process. More...

Speakman Select - ISYS:desktop
Speakman Select, the largest recruitment firm in South Australia, is getting more out of their candidate database, providing a better service for clients and candidates alike. Speakman is using the ISYS:image program to scan and OCR every resume received and held by the company. ISYS:image then lets Speakman consultants find any word or phrase on these resumes, no matter how obscure, and returns all documents that meet the criteria in seconds. More...


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Software Development

Microdec - ISYS:sdk
UK-based Microdec develops and distributes the highly successful Profile 2000 software, which includes embedded ISYS search. Designed for recruiters and human resource professionals, Profile 2000 is a Windows-based multimedia database system that supports the recruitment process, from executive search and selection through to contingency planning and staff management. More...


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