ISYS product: ISYS:web
Organization: Jacobs Engineering Group Inc.
Benefit: Sharing sales information easily across time zones.
Industry: Engineering & Mining
Data indexed: Resumes, Project Descriptions and sales information
Available on: Global intranet
No. of users: over 600
Used ISYS since: 1996
With more than 70 offices
around the globe, Jacobs Engineering Group Inc. is one of the world's
largest and most diverse providers of professional technical services.
When Jacobs wanted to find a way to manage their business development
information worldwide, they found a solution with ISYS:web.
Jacobs has an ongoing
goal to grow revenue by an average of 15 percent per year. In 1996, it
became obvious that a cost-effective method of managing business development
information was required in order to achieve their growth objective. "We
looked to ISYS to help advance our sales by allowing us to quickly and
easily access information on the worldwide network, assisting us in achieving
our company's growth plans," says Sue Donnellan, Manager of Global
Prior to using ISYS,
Jacobs did not have centralized information search and organization capabilities.
"We evaluated numerous other products, but decided to invest in ISYS
because it offered the best system for worldwide search capability across
our wide area network," says Donnellan.
Jacobs uses ISYS:web
on its intranet to manage its sales information, taking advantage of features
such as NT security and auditing, dynamic HTML conversion and index scheduling.
"ISYS:web's security and auditing are favored features because they
allow for decentralized control of data while maintaining centralized
control of the indexes, " says Mary Ann Knight, Manager of Special
Jacobs has 38 indexes,
residing in different offices. The ISYS Scheduler utility allows ISYS
administrators to schedule automatic updates to these indexes, allowing
users to access the most current information. "We use all that ISYS
has to offer to improve communication between individual offices and regions,"
says Donnellan, "ISYS allows us to conduct a wide variety of search
types, consolidate searchable sales data across the company and reduce
The sales groups, totaling over 600 users,
use ISYS to access personnel resumes and descriptions of projects they've
performed. "We used to be limited by time zones, file sizes and source
identity - now we can perform document searches around-the-clock, which
is critical for the fast-track nature of sales proposal and presentation
development," says Denise Morris, Sales Coordinator at Jacobs.