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Department of Homeland Security's US Border Patrol Unit Chooses ISYS Search Software to Power Information Retrieval Capabilities

Agency to Leverage ISYS' Departmental Solution to Enable Rapid Search and Retrieval Across Large Documentation Knowledge Base

DENVER, Jan. 12, 2004 - ISYS Search Software Inc. (, a global supplier of enterprise search solutions for business and government, today announced the Department of Homeland Security's Border Patrol Unit has selected ISYS:desktop to enable advanced search capabilities for its internal data stores.

The Department will initially implement ISYS on a one-terabyte server to index three years of documentation from the Public Information Office, as well as seven years of legal data. The solution is designed to provide staff with an intuitive tool for quickly locating relevant information contained across disparate data sources and file types, yielding a higher level of efficiency and accuracy in the process.

"Now more than ever, the ability to easily manage and access information in an automated and reliable fashion is paramount," said Steve Hiatt, information technology specialist, US Border Patrol. "Our selection of ISYS was designed to instill this capability in our department and ensure our employees have an efficient system for maintaining and instantly searching a massive amount of critical data."

The Department is also planning to leverage ISYS for a future paperless documentation system that is currently in the early planning stages. This system will reside on a 25-terabyte server and will house thousands of documents scanned and OCR'ed by the Public Information Office. ISYS will serve as the primary tool for enabling staff members to rapidly access information contained across this vast knowledge base.

"Over the course of our 15-year history, we've built a solid reputation for successfully delivering advanced search solutions to government organizations all over the world," said Ian Davies, founder and managing director, ISYS. "Nationally, our capabilities have been well established through hundreds of US government deployments, which include an enterprise-class install with the US Department of Agriculture and a 5000-person intranet solution for the Federal Bureau of Prisons. We're confident in our ability to bring the same benefits to the Department of Homeland Security today and in the future."

About ISYS:desktop
As the company's network-based departmental search solution, ISYS:desktop offers sixth-generation retrieval technology and supports 125 file formats and 30 languages. ISYS:desktop indexes an organization's data wherever it resides, thus eliminating the need to devote resources to data preparation and relocation. It is also one of the only search solutions that offers a standard Windows® client interface.

About ISYS Search Software
Established in 1988, ISYS Search Software is a global supplier of search solutions for business and government. The company's award-winning software suite offers a broad range of products designed to meet the diverse information retrieval and knowledge management needs of organizations operating in a variety of industries, including government, legal, law enforcement, financial services, healthcare and recruitment.

Headquartered in Sydney, Australia, ISYS also maintains offices in Denver and the UK. The company's customers include the USDA, Boeing, Perkins Coie, Management Recruiters International (MRI), the US Department of Justice, the Miami Police Department, BlueCross BlueShield and the IRS. Additional information can be obtained by phone at 800.992.4797

Media Contact:

ISYS Search Software
Dave Haucke
303.689.9998 x.232


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