DENVER - March 31, 2004 - ISYS Search Software, a global supplier of
enterprise search solutions for business and government, today announced
that its customer, the City of Muskego, has won the first annual Lloyd
D. Gladfelter award for its imaging system, which uses ISYS to enable
search across thousands of PDF files.
The University of Wisconsin awarded the City of Muskego the Gladfelter
Award for the improvement of public services in Wisconsin and in recognition
of the public benefits resulting from the new system. At the onset of
the project, the City had to scan and OCR a massive hard copy collection
of public information records. Comprised of thousands of documents dating
back to 1964, this collection included information such as Municipal Codes,
Charter Ordinances, Zoning Codes and Comprehensive Plans.
Once the collection had been scanned and converted into PDF format, the
City added ISYS to the system. Using ISYS:web on its site (http://www.ci.muskego.wi.us),
the City enabled both its staff and the general public to search these
documents, thus drastically improving their ability to research and access
this information, while simultaneously reducing the time spent on this
"Our Clerk/Treasurer recently researched the history of 'Legal Lot
Status' in two hours with the system, which would have previously taken
at least two days by pulling the hard copy documents," said Joe Sommers,
Director of Information Systems, City of Muskego. "The biggest advantage
of the system is that it provides information to all citizens of the City
that they otherwise would not have had access to, thus ensuring they have
a faster, more convenient means for accessing government information."
The award was presented to five applicants at the Department of Political
Science's Centennial Dinner, for "meritorious proposals improving
federal, state, county or municipal services in the State of Wisconsin."
"The City of Muskego's success with its new approach to public information
access is a clear illustration of what organizations can achieve when
applying technology for real and measurable gains," said Michael
Blaszak, vice president, ISYS Search Software. "The talk in our industry
concerning omnipotent computer intelligence and unexplainable voodoo is
all well and good in the lab, but has done little in practice for organizations
seeking immediate and tangible results. Our hope is that others will see
the benefits the City has derived and use them as guiding principles for
their own deployments."
Established in 1988, ISYS Search Software is a global supplier of search
solutions for business and government. The company's award-winning software
suite offers a broad range of products designed to meet the diverse information
retrieval and knowledge management needs of organizations operating in
a variety of industries, including government, legal, law enforcement
Headquartered in Sydney, Australia, ISYS also maintains offices in Denver
and the UK. The company's customers include the USDA, Boeing, Perkins
Coie, Management Recruiters International (MRI), the US Department of
Justice, the Miami Police Department, BlueCross BlueShield and the IRS.
Additional information can be obtained by phone at 800.992.4797
ISYS Search Software